Frequently Asked Questions
Everything people ask us — how the machines work, what things cost, what happens if something goes wrong.
Can’t find it? Call us on 0420 828 089 or drop in. We’re on the Pacific Highway at Wyoming, open 6am–11pm, seven days.
Popular Questions
These are questions our customers have asked!
Ruban Krish, our owner. He’s an engineer by trade and spent years as a field service engineer with Girbau, one of the world’s major commercial laundry equipment manufacturers, and before that with Miele.
He chose every machine on the floor and he maintains them himself. Most laundromat owners ring someone when a machine plays up — Ruban opens it up. It’s the reason you won’t find an out-of-order sign taped to a machine here for three weeks.
Contactless only, through TangerPay. Card, phone or watch — tap and go.
No coins to hunt down, no app to download, no membership card. If you can pay for a coffee, you can pay for a wash.
Not with Drop Off & Go — we wash and dry, then bag it ready to sort at home. It keeps the service fast and the price lower than the fold services around the Coast.
Yes, on every machine — and you save $1 when you do.
Sensitive skin, allergies, cloth nappies, or a brand you’ve used for years? Bring it. Forgot, or just passing through? Ours is at the counter.
Most laundromats dose the machines automatically and that’s that. We think it should be your call.
Around 30 minutes for most wash cycles and 25 minutes in the dryer, so you’re usually in and out inside the hour. Doonas, sleeping bags and heavy work gear take longer.
There’s a leather lounge, eight more seats, two big work tables and free wi-fi — so you can answer emails, or grab a coffee, get your hair done or eat next door while it runs.
Tell us and we’ll sort it out. Call 0420 828 089 or come and find us — we’d much rather fix it while you’re standing there than read about it in a review later.
Yes, on a dedicated pet washer and dryer, completely separate from every other machine. Dog beds, blankets, towels, covers. $10 to wash, $6 to dry.
A 20kg washer at $15, then a 20kg dryer at $9 — about $24 all up and roughly 90 minutes. Cheaper than dry cleaning, and much kinder to your home machine, which shouldn’t be washing a king doona at all.
Free parking at the rear, a few steps from the door. No carrying baskets across a shopping centre car park.
Because we clean the place properly every night after we close. Machines wiped down, lint trays cleared, floors done, bins emptied. Seventeen hours a day, seven days a week — and every one of them clean.
Yes, and most people do. Cycle times are on every machine, so you know when to be back. A quick ask though — if you’re running late, someone’s usually waiting on that machine.